Features

Everything a luxury dealer needs to run their entire business.

One command deck for watch, jewelry, handbag and bullion dealers. Every piece you carry lives in one inventory with the fields its category needs, goes out to the channels you sell on, and comes off them when it sells. Around it: a CRM and one inbox, sourcing, a private dealer marketplace, invoices and QuickBooks, your own website, and Ultron, an AI assistant that does the work.

Free for every dealer until January 1, 2027. No credit card required.

// Categories

One inventory. Ten categories. The right fields for each.

A Rolex isn't a Birkin isn't a 1oz PAMP bar isn't a Cartier Love bracelet, so each category gets its own field set and its own intake form. Switch on the categories your store carries in Settings, and change them any time.

Watches

Manufacturer, model, reference, serial, year, dial, bezel, bracelet, box and papers. Type a reference and pick it from the catalog to fill the rest.

Rolex · Patek · AP · Vacheron · Omega · JLC · Cartier

Handbags

Brand, model, color, hardware color and material, date stamp, condition grade, and what's included: box, dustbag, lock, key, strap, papers.

Hermès · Chanel · Louis Vuitton · Dior · Goyard · Bottega

Fine Jewelry

Every stone as its own row: type, carat, shape, cut, clarity, color, plus the grading-report number. Shoppers filter your storefront by stone, clarity, shape and carat.

Cartier · Van Cleef · Tiffany · Bulgari · David Yurman

Precious Metals

Bars, coins and rounds by metal, weight and purity, with mint, series, assay card and grading. Price a piece over spot, or fix it.

PAMP · American Eagle · Britannia · Maple Leaf · Krugerrand

Sneakers

Six size systems, DS to 6-and-below condition grades, box condition, style code, collaboration and release year.

Air Jordan · Nike Dunk · Yeezy · New Balance

Apparel

Brand, collection, season, size and size system, color and materials, and what's included: tags, dust bag, garment bag, receipt.

Loro Piana · Brunello Cucinelli · Off-White · Fear of God

Accessories

Belts, wallets, sunglasses, scarves, cufflinks and the rest of the small goods, with several identical units on one row when you stock more than one.

Hermès belts · Goyard wallets · Tom Ford · Persol

Watch Parts

Case parts, straps, movement components, tools and consumables by part number and caliber, sold by quantity so stock counts down as you use it.

OEM · genuine used · aftermarket

Art

Paintings, prints, photography, sculpture and designer toys, each with its artist, edition, signature, certificate and provenance.

Paintings · editions · sculpture · designer toys

Vehicles

Cars, trucks and motorcycles with VIN, mileage, odometer and title records, a paperwork file on every vehicle and sale documents when it sells.

Cars · trucks · motorcycles

// Inventory

Every piece tracked like an asset.

Photos, cost, repairs, holds, locations and days on hand are tracked on every piece, in every category, with a status that follows how pieces actually move through your shop.

Watches and handbags

The deepest field sets on the platform. Watches carry reference, serial, year, dial, bezel, bracelet, box and papers; handbags carry hardware, date stamp, condition grade and every included accessory.

  • Statuses from Incoming and Available through Hold, Service, Polish, Awaiting photos, out for customization and Sold
  • Consignment on the piece, with the consignor recorded and their payout tracked as a bill
  • Duplicate a piece with its photos to add a near-identical one fast
  • Inspection reports, documents and a full history on every piece

Retail and in-hand photos

Every piece has two photo sets: staged Retail shots for your storefronts and channels, and unstaged In-hand shots for trade follow-ups. Each set has its own share link.

  • Drag to reorder; phone photos are compressed on the way up
  • Retail storefronts show Retail photos, wholesale pages prefer In-hand
  • A piece with no Retail photo isn't listed on your marketplaces or your shop
  • Share a set by link; recipients see a mobile-friendly gallery with no login

Public description vs internal notes

What buyers read and what your team knows stay apart. The retail description goes to your storefronts and channels; internal notes never leave InventoryConnect.

  • Search inventory by what you wrote in either field
  • Who can see costs, profit and where a piece came from is a per-person permission
  • Inventory tags group pieces into buckets, with an allocation report of where your capital sits
  • Restricted safes keep chosen pieces visible only to chosen people

Locations and import

Safes, trays and service centers as locations, with check-out and check-in notes logged against the person who moved a piece. Bring your existing stock in from a spreadsheet.

  • Import from a CSV spreadsheet, with a preview before anything is saved
  • Ultron's guided import brings in inventory, clients and sales history from your old system
  • Export your inventory, customers and sales to CSV any time

// Beyond watches

Jewelry, bullion, sneakers, art, vehicles and parts.

Each category has its own intake form and fields, so a jewelry shopper can filter by clarity, a bullion piece can follow spot, and a vehicle carries its title.

Fine jewelry

Multi-stone pieces record every stone as its own row, with polish, symmetry, fluorescence and treatment alongside the four Cs.

  • Grading-report number on every stone
  • Metal and purity on every piece
  • Storefront filters for stone type, clarity, shape and carat range

Precious metals & live spot

Gold, silver, platinum, palladium and rhodium spot prices per troy ounce, refreshed daily, for pricing your bullion and metals.

  • Spot-plus pricing: a premium over spot, as a percent or a dollar amount, set per piece
  • Fixed pricing when you'd rather lock the number
  • Mint, series, purity, assay card and third-party grading

Sneakers & apparel

Sneakers get six size systems with size conversion, condition grades from DS down, box condition and collaboration flags; apparel gets season, collection and size system.

  • Curated brand and silhouette lists keep names consistent
  • Storefront size filter so buyers shop their own size
  • Ready-made sneaker templates in the website builder

Art

One record per physical work, with its artist, attribution, edition, signature, certificate of authenticity, provenance and exhibition history.

  • Framed and unframed dimensions
  • Designer-toy fields for editions and runs
  • Its own storefront template

Vehicles

VIN-checked intake, mileage, odometer and title records, keys, tires and damage, and reconditioning on every vehicle.

  • A paperwork file on every vehicle
  • State-aware sale documents when it sells
  • Book car haulers from the vehicle page with Super Dispatch

Watch parts

Spare parts alongside your watches: case parts, straps, movement components, tools and consumables, by part number, brand and caliber.

  • Sold by quantity: stock counts down, and a part sells out at zero
  • OEM, genuine used or aftermarket on every part
  • Switched on with watches or the service center

// Sales channels

List once, sell everywhere.

Push a piece to eBay, Chrono24, Bezel, Facebook Marketplace, Shopify, WooCommerce, Wix and Squarespace from the one record in your inventory. Mark it sold and it comes off your channels on their next sync.

Marketplaces

eBay listings are created, revised and ended from the piece itself. Chrono24, Bezel and Facebook Marketplace read a feed hosted for your store, with a per-piece switch for what goes on each.

  • eBay orders come back in as sales every 15 minutes
  • eBay buyer messages land in your inbox, and Best Offers in your sales
  • Chrono24 and Bezel carry your watches, with a per-watch switch

Your existing shop

Shopify, WooCommerce, Wix and Squarespace: new pieces are pushed with their photos when you add or edit them, and sold pieces come down.

  • Bulk publish for a first sync
  • On Shopify and WooCommerce, sold pieces can stay live with an Inquire button
  • A sync error shows on the piece, so nothing fails silently

Lookbooks & share links

When a client asks what you have, send a curated set instead of a dozen screenshots: pick the pieces, write a personal note, send one link.

  • Mix every product type in one lookbook, with a per-piece price or note for this client
  • See when it's opened, and get an email when they tap I'm interested
  • A PDF of the same lookbook, and an optional expiry date

// Internal B2B marketplace

A private trading floor for dealers.

The internal B2B marketplace: every dealer on InventoryConnect can share their available stock with other dealers at wholesale. Retail customers never see it. Browse by category, see new listings and price drops first, and message the dealer directly.

Trade dealer to dealer

One tab per kind of inventory, with search and filters by country, brand, year and condition. New listings and genuine price drops rise to the top.

  • Message dealer: one thread per dealership, with the piece attached, in your inbox
  • Wanted board: post what you're hunting and get an alert when a matching watch is listed
  • Show my inventory lets you see your own listings exactly as other dealers do

Your numbers stay yours

Other dealers see photos, details, your wholesale price, store name and location. Never your cost, retail price, notes or clients.

  • No commission: you deal directly with the other dealer
  • Sharing is one switch, on or off, for your whole store
  • No checkout in the middle and no cut of the deal

// One inbox

Every client conversation, threaded in one place.

Texts, Gmail and Outlook email, eBay messages and dealer chats side by side, matched to the client each one belongs to, with their wishlist, deals and recent purchases pinned alongside.

Texts

Two-way texting from your own number with the provider you already use: Twilio, Quo, Zoom Phone or LinqBlue.

  • Texts from a known number thread under that client
  • Twilio adds call forwarding, phone menus, ring groups and recording
  • Marketing texts only go to clients who opted in

Email

Connect Gmail or Outlook and client email lands in the inbox; replies go out from your real mailbox.

  • Each teammate can connect their own mailbox, private to them and your admins
  • Or send from your own domain, or the built-in store address
  • Email templates for the replies you write every week

eBay, dealers and your team

eBay buyer messages in their own tab after a one-time eBay reconnect, with Draft AI response for a head start on the reply. Dealer marketplace chats and Team Chat sit beside them.

  • Team Chat: channels and direct messages for staff only
  • Tag a piece or a teammate in a message
  • The same inbox in the iPhone and Android apps

// Sourcing & Deal Finder

A buying board for every piece you're chasing.

Sourcing gives buying the same structure selling gets: a board for the pieces you're after, a job for every client request, and one place for the listings you find.

Deal Finder

Deal Finder finds watches private sellers list on eBay, and keeps the ones you spot on other sites in the same place.

  • Track a listing and it lands on your Sourcing board
  • Message the seller from InventoryConnect
  • Get AI help negotiating, in your own words

Sourcing board

A board built for buying: the piece's photo, the listing link, the seller and when to chase, all on the card.

  • Move cards through your own buying stages
  • Notes and tasks on every card
  • The seller and the listing link on every card

Sourcing jobs

One card per piece a client asked you to find, with every seller's quote gathered under it and a buy-by date.

  • Your markup to a client figure, worked out on the card
  • The client's payment and trade-in recorded on the job
  • Buy a seller's quote and the piece is created in your inventory

// Ultron · AI assistant

An assistant that does the work.

Ask in plain language, by typing or by voice. Ultron looks things up in your store and gets real work done there. It confirms the key details first, and it only ever touches your own store.

Ask about your store

"What did I sell this week?" "Do I have a Submariner in stock?" Answers come from your own inventory, sales and clients, across every product type, plus how-to answers about the platform.

  • Open it from a piece, a client, an invoice or a deal and it reads the record on screen
  • Ask for a spreadsheet, CSV or PDF of your data and get a download
  • Conversation history with search, on every device

Do real work from chat

Record sales and payments, send invoices and mark them paid, update deals and tasks. It reads back what it will do and waits for your yes.

  • Add a piece by voice or photo as a private draft
  • Save a house rule once and it's followed in every conversation
  • Write a description for the piece you're looking at

Reads documents and photos

Hand it a PDF, a Word file or a photo of an invoice, label or receipt. It files the paperwork where it belongs or uses it to fill in a listing.

  • Dictate on the phone app, or use Siri on iPhone
  • Paste a listing link and it drafts the piece for you
  • Keep typing while it works; it picks up your next message

Bring your old system, and your old site

Upload a CSV or Excel file and the guided import brings in your inventory, clients and sales history. Give it your current website's address and it drafts a comparable site for you to approve.

  • The site draft uses your own copy and inventory
  • Nothing goes live until you publish it
  • Rebuild pages, navigation and theme together in one draft

// MCP server & developer API

Bring your own AI agent.

InventoryConnect runs an MCP server, so Claude, ChatGPT and other AI agents can work in your store directly. Ask "which invoices are unpaid?" or "add a draft for this Submariner" from the app you already use.

Connect in a minute

In the Claude or ChatGPT app, paste one address and sign in. Any other MCP client connects with an API key from your settings.

You decide what it can do

Choose read only or read and write. A connection works in one store only, and a teammate's connection follows that teammate's own permissions. Revoke it any time.

A real API underneath

The same tools are a documented REST API with an OpenAPI spec: every product type, customers, sales, invoices, tasks and more, plus outgoing webhooks, for your own website forms and scripts.

https://www.inventoryconnect.io/api/v1/mcp

Read the API and MCP reference

// CRM

Clients, wishlists, pipelines and tasks.

Every client with their purchases, conversations, wishlists and deals in one profile. Buy / Sell / Trade requests land as deals, and your own forms can route each lead to the right board, so nothing slips.

Clients & wishlists

Profiles with retail or wholesale type, tags, notes, documents and lifetime value. Capture what a client is after once, and get told when a matching piece is in stock.

  • Color tags and segments to group clients for campaigns
  • Send a client a link to upload their ID or resale certificate
  • A do-not-deal list the whole team can see

Pipelines & deals

Kanban boards for any flow (retail offers, wholesale deals, consignor negotiations) with stages you name and reorder yourself.

  • Deals with a value, an owner, tasks, notes and a stage history
  • A pipeline dashboard: your funnel, and a team view for admins
  • Custom fields on deals and on clients

Tasks

Calls, emails, meetings and follow-ups with due dates and an assignee, rolled up into one task list with overdue items at the top.

  • Today, tomorrow, this week or a custom range
  • Just mine, or the whole store for admins
  • Assign to a teammate and they're notified

// Workflows & campaigns

Automation that does the follow-up for you.

When a wishlist match fires, text the client. When a sale completes, schedule a check-in. When a message arrives, create a task. Workflows tie your channels to the events your store already records.

Workflows

Triggers from real events in your store, multi-step sequences with waits between steps, and email, text, task and webhook actions.

  • Start from a template or build your own
  • A webhook step can post to Slack, Zapier or your own system
  • A daily outreach list on your dashboard suggests a handful of clients worth a personal note

Email & text campaigns

One-off broadcasts to a segment from a saved template, with opens, clicks and bounces reported per send. Text campaigns go only to clients who opted in.

  • Segments by spend, recency, tags, wishlists and engagement
  • Review requests after a sale, with a tracked link
  • Unsubscribes handled for you

// Website builder

Your own website, built into the platform.

A drag-and-drop website builder with themes and your own domain, populated from your live inventory. No separate website bill, and no re-entering pieces.

Drag-and-drop editor

Drag blocks onto the page, edit each one in place, and see every change on a live preview in your theme before it goes up.

  • Eleven themes, plus page templates for each product type
  • Featured products picked automatically from your newest stock, or by hand
  • Extra pages, your own navigation and a journal

Your domain, your forms

Point your own domain at your site with step-by-step DNS instructions. Build your own lead forms and route each lead to the right pipeline.

  • SSL set up for you
  • Forms with your fields, file uploads and conditional questions
  • Your own analytics tags, and storefront analytics in the dashboard

// Storefronts

Retail and wholesale storefronts, plus a Buy / Sell / Trade page.

Two ready-to-share catalog pages for every store, populated from your inventory: a retail page with your list prices and a wholesale page for the trade. Plus a lead page for clients who want to buy, sell or trade.

Retail + wholesale catalogs

The same inventory shown two ways: retail pricing and contact buttons for clients, wholesale pricing for the trade.

  • Your logo, cover photo, store description and social links
  • Sold pieces can stay up on your retail page with an Inquire button
  • Filters for every category you carry

Buy / Sell / Trade and the client portal

A structured lead page for sourcing requests, sell-to-us offers and trades, and a private account page for each client on your storefront.

  • Clients see what they bought, their wishlist and their service status
  • Signed in by an emailed link, no password
  • Clients can send a watch in for service once your service center is on

// Invoices, payments & QuickBooks

Record the sale, send the invoice, get paid.

Record a sale for any product type, send the invoice, take card payments through your own merchant account and sync QuickBooks Online.

Invoices & sales

PDF invoices with your branding and a hosted invoice page, from a sale or stand-alone. Deposits and part payments are recorded against the balance.

  • Offer wire, Zelle, ACH, card or your own payment link per invoice
  • An optional card surcharge, with the disclosure printed
  • Purchases, vendor bills, expenses, returns and accounts receivable

Card payments & QuickBooks

Connect Stripe, Authorize.Net or Clover and customers pay on a hosted page; funds settle to your bank, and InventoryConnect never holds the money.

  • Sales post to QuickBooks Online as sales receipts
  • Authorize.Net refunds from the invoice, and a chargeback evidence package
  • Store credit for loyal clients, spent like a payment

// Investor & partner splits

Know what every partner is owed, piece by piece.

Record whose money bought each piece and the split you agreed. The moment it sells, you see what each partner is owed after every cost, and what's left for you.

Investor capital

One partner or several on a piece, with their percentages capped at 100%. Payouts are worked out from the same profit figure as the rest of the platform.

  • Tick each payout off once it's paid
  • An Investors card on your reports
  • Visible only to people allowed to see costs and profit

Consignment & partner stores

Consignors are recorded on the piece and paid through a bill. Partner stores can sell your inventory, with their share settled in the dealer payouts report.

  • A watch consignment agreement, signed online
  • Invite a dealer as a partner store
  • Dealer payouts in one report

// Appointments & booking

A public booking page and your calendar.

Clients book an in-person or virtual appointment on your booking page, from the appointment types and hours you set. Every booking creates or matches the client and can start a workflow.

Booking pages

Your store's booking page, plus a personal booking link for each teammate with their own hours.

  • Appointment types and hours you set
  • Upcoming appointments on your dashboard
  • Confirmations and reminders through your workflows

Calendars & video

Sync bookings to Google Calendar or Outlook Calendar, and have Zoom create the meeting for virtual appointments.

  • The client gets the join link in their confirmation
  • Reschedules move the meeting; cancellations remove it
  • Each teammate can connect their own Google Calendar

// Agreements signed online

Purchase, sale and consignment agreements, signed online.

Send an agreement filled in from the piece, have it signed online, and find the signed copy filed with the paperwork automatically.

Ready to send

Watch purchase agreements when you buy, watch sale agreements when you sell, plus consignment and sourcing agreements, each ready to use with no setup.

  • Edit the templates to your own wording
  • Filled in from the piece and the client
  • A signed PDF goes to both sides and is filed with the paperwork

// Service center

Repairs and customization, from intake to return.

Log watches in for repair or customization, track each one through the bench, and return it when it's done. Every store can switch it on in Settings, whether you service in house or send work to an outside watchmaker.

In-house service

Service tickets for repairs and customization builds, each moving from received through waiting its turn to complete.

  • Your service center gets its own public intake page
  • Customers follow their repair in your client portal
  • Repairs and customization builds in their own queues

Outside watchmakers

An address book of the watchmakers you use, a job sheet for every piece you send out, and a print-ready service packet for the box.

  • Polish, named repair or overhaul on each job sheet
  • Log the return and inspect each piece in one click
  • Service shipments with insured labels

// Team & permissions

Everyone sees exactly what they should.

Add the people who work in your store, give each a role, and fine-tune what each one can do, from recording sales to seeing costs.

Roles & per-person permissions

Admins can do everything, including managing the team. Employees start with everything else, and you switch off what each person shouldn't do.

  • Separate switches for inventory, selling, customers, pipelines, reports, the website and the service center
  • See costs and profit, and see where a piece came from, are their own switches
  • Each person's mailbox stays private to them and your admins

Security & more than one store

One login can belong to more than one store, with a switcher in the top bar. Every store's data stays its own.

  • Two-factor sign-in
  • Restricted safes for pieces only some people should see
  • Deactivate someone and their access, keys and connections stop

// Reports

The numbers you run the store on.

Sales by month, quarter or year, top customers, hold time and sales cycle, days on hand, margin by brand, fees by category and pipeline value, with CSV export on most reports.

Sales & profit

Sales and profit over any period, by market and by brand, with the costs on every piece (shipping, polish, service) counted in.

  • Sales tax collected over a date range
  • Payments, payables and purchases
  • A client report PDF of a client's history with you

Inventory

Active inventory value, status mix and days on hand, plus an allocation report of how your capital is split across your inventory tags.

  • Aging as a filter on your inventory list
  • Insurance valuations for clients
  • Export inventory to CSV any time

Pipeline & marketing

Pipeline value and activity, plus marketing analytics: revenue and leads by source, campaign engagement and message volume.

  • Per-rep pipeline view for admins
  • Revenue and leads by source
  • Customer growth over time

// iPhone & Android apps

Your store in your pocket.

Everything the website does, in your pocket, with a Face ID lock and, on iPhone, Siri. The iPhone app is on the App Store; the Android app installs from a download link your team can share.

// Integrations

Plug into the tools you already run.

Marketplaces, storefronts, accounting, payments, texting, email, calendars and insured shipping, connected from your settings.

One plan. Everything on this page.

Free for every dealer until January 1, 2027, with no credit card required to start. Import from a spreadsheet and run your whole resale operation from one deck.